Maldives
Hotels Discount does not require a credit card or personal
details to make a reservation inquiry. If rooms are available
under a preferred itinerary, we will send a confirmation
and price for your hotel stay. Only after you receive our
confirmation should you confirm the acceptance by sending
your credit card details using our own secure server. Hotel
Reservation inquiries are made using our e-mail booking.
Request service will be confirmed or denied by e-mail at
the address you provided in the request form. There will
be no charge to your credit card until you wish to confirm
your booking.
We will send you
the booking confirmation or denial usually within 24 hours.
Payment to secure your room must be made within 24 hours.
(If you do not receive
confirmation within 72 hours, it is likely that the request
will be denied.)
When you receive
our booking confirmation, you must confirm the acceptance
by sending your personal details, together with a valid credit
card to guarantee the booking. The booking confirmation advice
will have a clickable link, which will allow access our booking
form.
Booking forms not
returned within the stipulated time, will cancel the room
request automatically.
The price we display
for hotel rooms advertised on Maldives Hotels Discount
will vary from time to time. The price we quote for your chosen
hotel will be correct at publication.
Under the above provisions,
there will be times when the price we quote will differ from
price you paid - be it higher or lower.
These variations
reflect changing market conditions and hotel room availability.
We are unable to accept any responsibly whatever for claims
made against any financial loss attributed to the adjustments
in price as displayed on our web site.
The secure booking
and credit card information input form uses Secure Socket
Layers (SSL) technology to ensure that your personal information
is encrypted and remains secure and private when being transmitted.
The technology converts
to code the information you transmit. This information travels
through a secured channel on the Internet. Your personal details
and credit card information is not decipherable and travels
directly to our secure server located in the United States.
Most cases the full
payment must be made before check-in date at least 7 days.
In some periods of year, during the period of beginning of
December to the end of January, Songkran Days and Chinese
New Year Days, the customers should make the full payment
after receiving the room confirmation.
Each hotel advertised
on Maldives Hotels Discount will have a specific cancellation
and no show policy.
As
a general rule, or unless otherwise stated - any cancellation
will be automatically charged 10% of the total amount PLUS
administration fee USD10 after we send our customers the hotel
voucher and other cases as following conditions:
Normal
Period (May-Oct.)
-
If we receive
your notification of cancellation more than 7 working days
(not including Sat, Sun & Public holidays) prior to
check-in date, there will be no cancellation charge except
for a bank credit card processing fee of 10% of the total
amount PLUS administration fee USD10.
-
If notification
of cancellation is received less than 7 working days (not
including Sat, Sun & Public holidays) prior to check-in
date, a bank credit card processing fee of 10% of the total
amount PLUS one night room charge will be levied and PLUS
administration fee USD10.
-
No Show will be
charged 100% of the total amount - No Refund
-
Please send us
your cancellation request by email to: info@Maldives-hotels-discount.com
or give us a call our head office to. (662)237-4577 Fax.
(662)237-4574 during our office hours (Bangkok time zone).
Bangkok Office Hour :
8.30 a.m. - 05.30 p.m. (Monday-Friday)
9.00 a.m. - 03.00 p.m. (Saturday)
Peak
Period (Nov.-Apr.)
-
If we receive
your notification of cancellation more than 15 working days
(not including Sat, Sun & Public holidays) prior to
check-in date, there will be no cancellation charge except
for a bank credit card processing fee of 10% of the total
amount PLUS administration fee USD10.
-
If notification
of cancellation is received less than 15 working days (not
including Sat, Sun & Public holidays) prior to check-in
date, a bank credit card processing fee of 10% of the total
amount PLUS one night room charge will be levied and PLUS
administration fee USD10.
-
No Show will be
charged 100% of the total amount - No Refund
- Please send us
your cancellation request by email to: info@Maldives-hotels-discount.com
or tel our head office to (662)237-4577 Fax. (662)237-4574
during our office hours.
Bangkok Office Hour :
8.30 a.m. - 05.30 p.m. (Monday-Friday)
9.00 a.m. - 03.00 p.m. (Saturday)
Peakest
Period (during the period of beginning of December to the
end of January, Songkran Days and Chinese New Year Days)
- If we receive
your notification of room cancellation during check-in date
within the peakest period, there will be a charge for a
hotel cancellation fee of peakest period of 100% of the
total amount.
- No Show will be
charged 100% of the total amount - No Refund
- Please send us
your cancellation request by email to: info@ethaihotel.com or tel our head
office to (662)237-4577 (Auto) Fax. (662)237-4574 during
our office hours.
Bangkok Office Hour :
8.30 a.m. - 05.30 p.m. (Monday-Friday)
9.00 a.m. - 03.00 p.m. (Saturday)
Package
Tour and Group (Room Reservation of 10 rooms and above) Cancellation
- If we receive
your notification of cancellation more than 30 working days
(not including Sat, Sun & Public holidays) prior to
check-in date, there will be a charge for a hotel cancellation
fee of 25% of the total amount PLUS administration fee USD10.
-
If
notification of cancellation is received less than 30 working
days (not including Sat, Sun & Public holidays) prior
to check-in date, there will be a charge for a hotel cancellation
fee of 30% of the total amount PLUS
administration fee USD10.
- In
case of notification of cancellation least than 15 working
days, 50% of the total amount will be charged automatically.
- More,
in case of notification of cancellation least than 7 working
days, 100% of the total amount will be charged automatically.
- No
Show and room cancellation during check-in date within the
peakest period will be charged 100% of the total amount
- No Refund.
If you do not wish
to keep the reservation, please cancel the booking by replying
with CANCEL in the subject line.
Reduction
of stay:
Please advise us
of any reduction in the length of stay on: Telephone (+662)237-4577
Fax (+662)237-4574 E-mail:
info@Maldives-hotels-discount.com
If the reduction in stay involves refunding a portion of the
booking value, we will deduct our standard processing for
a bank credit card processing fee of 10%.- from the total
amount being refunded.
Should you not contact
our customer support services to shortening the length of
stay - you will be obliged to pay for the full duration of
your accommodation as detailed in the original booking.
Extension
of stay:
After your arrival,
if you plan on extend your stay, you will need to contact
our customer support services by Telephone (662)237-4577 e-mail:info@Maldives-hotels-discount.com
In case you contact the hotel directly, they will not be able
offer you the competitive room rates you enjoy with Maldives
Hotels Discount when we receive your advice we will arrange
for the extension, subject to the availability of the room
and charge your credit card with the booking based on the
room rates prevailing at the time.
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